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EXCHANGE POLICY

EXCHANGE POLICY FOR PERSONAL REASONS:

You may exchange your item for any reason within 7 days of purchase, buyer is responsible for shipping both ways.

You must SUBMIT the EXCHANGE AND RETURN FORM . Once you have submitted the Form you will receive an email with general information and then  again after your Request has been reviewed by Debbie. 

EXCHANGE POLICY DEFECTIVE ITEM

You may exchange a defective item within 30 days of purchase. 

Pearlsnaps will pay for postage on a defective item. We may ask you to return the defective item- if so we will provide you with a return envelope.

You must SUBMIT the EXCHANGE AND RETURN FORM. Once you have 

submitted the Form you will receive an email with general information and then again after your request has been reviewed by Debbie. 

 

POLICY LIMITATIONS FOR EXCHANGE AND RETURN  

We cannot replace or exchange items that are beyond the 30 day Policy Limits. We cannot replace or exchange items that are damaged due to normal wear and tear.

If you purchased an item on Sale you may exchange for the same item or receive a store coupon of the same value.

GENERAL INFORMATION ABOUT CARE AND QUALITY OF OUR JEWELRY. ABOUT OUR JEWELRY

 

 

 

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